Overview
Painful claims processes, questionable fraud payments and rogue performance practices are leaving your customers disillusioned, driving negative reviews and impacting claim teams and the bottom line. Anansi Shipping Insurance drives accountability within last-mile deliveries to delighted customers, bolsters brand reputation, and safeguards staff workloads and, ultimately, profits.
Anansi is the new Embedded last-mile B2B shipping insurance for retailers, logistics providers and e-commerce marketplaces. Proactively managing risks and protecting your brand, we streamline processes with automatic loss claims handling, freeing up your team to tackle other priorities.
Traditional courier insurance leaves many out of pocket, with limited coverage. If your average order value is higher, even with insurance, your bottom line takes a hit. Instead, you can get coverage up to the full retail price with Anansi.
And if your customer service teams are bogged down chasing claims payments, wasting hours of valuable time, or just giving up on claims that don't seem ever to get paid, you'll love our automated loss claims management approach. With Anansi, loss claims are automatically filed and paid, and damage claims are simplified with photo evidence.
Additionally, with our data-driven approach, you'll gain transparency and actionable insights to combat fraud and supercharge performance.
Anansi covers shipments against loss and damage sent with all the major couriers. We provide
- Fair claims settlement: Anansi is regulated insurance with a 98% claims success rate vs the typical courier rate of 15%
- Superior value: Comprehensive FCA-regulated cover for loss and damage backed by major global insurers.
- Simple and easy to use: Set coverage levels on your dashboard. And with automatic loss claims, you don't need to file or chase a claim - it's done for you.
With Anansi, you have control.
Coverage with the flexibility to pause or adjust coverage immediately. Cancel at any time.
Backed by renowned leading global insurance leaders Anansi is one great product with two different coverage levels. Choose from
Full-Retail 100% Cover
Cost Cover at 50% of retail cost.
Pricing calculated as a percentage:
UK to UK at 1.5% + tax and UK to International at 1.8%
No excess | No upfront premiums | Premium payments and claims are settled monthly directly into your business bank account.
