Terms and Conditions ( 31st March 2023 - 14th October 2024)

These Terms of Service (these “Terms”), together with the applicable Order Form(s) and Statement(s) of Work, each as defined below, referencing these Terms (collectively, the “Agreement”) are made and entered into by and between Patchworks Media Ltd with Head Offices at Second Floor, 9 Weekday Cross, Nottingham, NG1 2GB (“Patchworks”) and the customer identified in the applicable Order Form or Statement of Work (“Customer”) as of the effective date of the first Order Form or Statement of Work (the “Effective Date”). By executing an order form or statement of work that references this Agreement (as applicable, an “Order Form” or “Statement of Work”), or indicating acceptance of this Agreement via click through, electronic signature or other electronic means offered by Patchworks, Customer agrees to be bound by the Agreement. Any individual accepting the Agreement on behalf of Customer which is an organization or other entity represents and warrants that he or she has the authority to bind Customer to the Agreement. IF CUSTOMER DOES NOT AGREE WITH ALL OF THE TERMS AND CONDITIONS SET FORTH IN THE AGREEMENT, CUSTOMER IS NOT PERMITTED TO USE THE PATCHWORKS SERVICES (as defined below).

The parties agree as follows:

1. Patchworks Services

1.1. This Agreement governs (a) Customer’s access to and use of Patchwork’s proprietary, web-based software solution(s) as described in the applicable Order Form (the “Patchworks Services”); and (b) Patchwork’s performance and Customer’s receipt of managed services or other professional services as described in the applicable Statement of Work (the “Professional Services”). Patchworks grants to Customer and its authorized employees and agents (“End Users”) a limited, non-transferable, non-exclusive right during the term set forth on the applicable Order Form (the “Order Term”) to access and use the Patchworks Services for Customer’s business purposes.

1.2. In the event that Customer elects to have Patchworks perform any consulting, training or other professional services (“Professional Services”), the parties will enter into a Statement of Work governing the provision of such Professional Services. Each Statement of Work will be subject to the terms and conditions of this Agreement. Each Statement of Work will, at a minimum, include: (a) a description of the specific Professional Services to be provided; (b) the schedule for the performance of the Professional Services; and (c) the fees payable for such Professional Services. To the extent Patchworks creates or develops any deliverables arising from or related to the Professional Services, upon Customer’s payment for the applicable Professional Services, and to the extent Customer is not in breach of this Agreement, Patchworks grants to Customer a limited, non-transferable, non-exclusive right, during the applicable Order Term, to access and use such deliverables solely for Customer’s business purposes, subject to the use restrictions set forth in this Agreement and/or the applicable Order Form. Customer acknowledges that the deliverables are Patchwork’s Confidential Information (as defined below).

1.3. Passwords

Customer is responsible for protecting and safeguarding any passwords, API keys, user IDs or other credentials and login information (collectively, “Passwords“) that have been provided to Customer or that are generated in connection with Customer’s use of the Patchwork Services. Customer will not disclose or make available Passwords to any third-party other than to authorized end users and will use best efforts to prevent unauthorized access to, or use of, the Passwords or the Patchworks Services. Customer is fully responsible for all activities that occur in connection with the Passwords. Customer will immediately notify Patchworks in writing of any unauthorized use of the Patchworks Services that comes to Customer’s attention.

2. Restrictions

2.1. Acceptable Use

Except as expressly authorized by this Agreement, Customer will not: (a) modify, disclose, alter, translate or create derivative works of the Patchworks Services (or any components thereof); (b) license, sublicense, resell, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Patchworks Services (or any components thereof); (c) derive, or attempt to derive, the source code of, or disassemble, decompile, reverse compile, or reverse engineer the Patchworks Services or any portion thereof (except to the extent and for the express purposes authorized by any and all applicable country or state laws (collectively, “Laws”)); (d) use the Patchworks Services to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights; (e) use the Patchworks Services to store or transmit any viruses, software routines or other code designed to permit unauthorized access, to disable, erase or otherwise harm software, hardware or data, or to perform any other harmful actions; (f) copy, frame or mirror any part or content of the Patchworks Services; (g) access the Patchworks Services in order to build a competitive product or service, or copy any features or functions of the Patchworks Services; (h) interfere with or disrupt the integrity or performance of the Patchworks Services; (i) attempt to gain unauthorized access to the Patchworks Services or their related systems or networks; (j) disclose to any third party any performance information or analysis relating to the Patchworks Services; (k) remove, alter or obscure any proprietary notices in or on the Patchworks Services including copyright or trademark notices; or (l) cause or permit any End User or third party to do any of the foregoing. Customer may access the Patchworks Services only through interfaces and protocols provided or authorized by Patchworks.

2.2. APIs

Customer’s use of any application programming interfaces (“APIs”) that are included in the Patchworks Services or otherwise made available to Customer by Patchworks, in each case, may be subject to additional terms and conditions or limitations as set forth on the applicable Order Form. Such limitations may include limitations on the number of transactions that Customer is permitted to make to the API or similar usage restrictions. Patchworks may utilize technical measures to prevent excess usage and/or stop usage of the API by Customer after any usage limitations are exceeded.

3. Support

Patchworks will use commercially reasonable efforts to provide the Patchworks Services in material conformance with the terms and conditions of this Agreement and, at no additional charge, with all updates or modifications to the Patchworks Services that Patchworks provides its customers with same package at no additional charge. Such updates or modifications will not include new or additional features and functions; provided, however, Patchworks may offer to make such new or additional features and functions available to Customer subject to payment of additional fees.

4. Ownership and Reservation of Rights

4.1. Customer

As between the parties, Customer owns all right, title and interest in and to the Customer Materials. Customer consents to Patchworks use of and access to the Customer Materials solely to the extent necessary to enable Patchworks to provide the Patchworks Services to Customer in accordance with this Agreement. For purposes of this Agreement, “Customer Materials” means any and all data, text, multimedia, graphics, audio, video, and other information or content provided by Customer to Patchworks for use with and to display through the Patchworks Services.

4.2. Patchworks

As between the parties and subject to the grant of rights in Section 1 of this Agreement, Patchworks and its licensors own all right, title and interest (including Intellectual Property Rights) in and to Patchworks systems, platforms, Feedback, Data Analytics, Services Data and related technologies are and will remain exclusively owned by Patchworks. Patchworks reserves all rights to the materials created by Patchworks not granted expressly in this Agreement. Patchworks Intellectual Property Rights includes all creations, copyright, trademarks, trade secrets, know-how, confidential information, inventions, discoveries, Services Data, Feedback and Data Analytics such as extracts, compilations, synthesis, data analyses, associated statistics, benchmarks, measurements, and other information that is de-identified and anonymized data. Patchworks may use and/or exploit its Intellectual Property Rights for its business purposes.

Subject to the limited license above and as between the parties, Patchworks owns and will continue to own all right, title and interest in and to all such deliverables and all discoveries, inventions, developments, improvements, works of authorship, information, data, analysis, know-how, ideas, technology, materials, and other work product arising out of or related to the Professional Services, together with all related Intellectual Property Rights therein Without limiting the foregoing, Patchworks may use, without limitation, the general knowledge, skills and experience of its personnel, and any ideas, concepts, know-how and techniques that are acquired or used in the course of providing the Patchworks Services and the Professional Services.

Data Analytics means that data that is processed by Patchworks software applications of and which processing may or may not include Customer data and such processing will: (i) create de-identified and anonymized data that cannot identify persons or entities; (ii) be combined with the data of other customers or additional data sources making up the data underpinning the Software applications; (iii) be presented in a way which does not reveal Customer’s identity and this analytical data is the essential part of the improvement of Patchworks software performance and these analytics forms part of Patchworks Intellectual Property Rights.

Feedback means the comments, questions, suggestions, ideas, insights, enhancement requests, recommendations or other information submitted by the Client and or users of the Services, from time to time, to Patchworks in relation to the access and use of the Patchworks Services and technology. Patchworks may freely use and/or exploit the Feedback in connection with the Service and/or any of its other products or services of Patchworks.

Services Data means the technical and other data Patchworks may obtain from the Customer’s use of the Patchworks service, software and platform and Patchworks may use and share this Service Data to improve, support, develop, provide and deliver reporting regarding the Patchworks service, software and platform during and after the term of this Agreement.

4.3. Reservation of Rights

Each party reserves all rights not expressly granted in this Agreement, and no licenses are granted by a party to the other party under this Agreement, whether by implication, estoppel or otherwise, except as expressly set forth in this Agreement.

4.4. Third Party Providers

Customer acknowledges that the Patchworks Services (including the Customer Materials) are hosted and processed on a network owned and maintained by a third-party services provider. The Patchworks Services may contain or otherwise use certain third-party software.

5. Fees and Payment Terms

5.1. Fees

Subscription Fees: The Subscription Fee as detailed on the Sales Order form (including Licence and Support Fees) will be paid by the Customer either annually, quarterly or monthly in advance, as set out in the Sales Order. The Subscription fee will become due from date of signing of the Sales Order or the effective date detailed on the Sales Order. Subscription Fees are not dependent upon deliverables.

The Subscription Fee will remain fixed during the Initial Term of the Agreement, unless Customer usage requires Patchworks to upgrade the hosting provision for your Patchworks instance or Customer requests additional Services to be added into their instance.

Fee Adjustments: Patchworks’ platform, hosting and service fees are reviewed annually and, where appropriate, our current price list is updated. If this increase applies to you, we will endeavor to notify you at least thirty (30) days in advance of the increase being applied and your next renewal point (be that monthly, quarterly, bi-annually or annually). The increased fees will apply at the start of the next renewal term. Except as expressly provided in the applicable Order Form, renewal of subscriptions will be at either: (i) Patchworks applicable package list price in effect at the time of the commencement of the applicable renewal term or (ii) will be the amounts per Order Form plus RPI or 5% whichever is greater.

Payment: Subscription Fees will be paid in accordance with the payment terms schedule(s) set out above by method of Direct Debit via Patchworks’ payment partner; GoCardless. Payments automated by GoCardless are attributed seven (7) day terms from date of invoice by default. This method of payment may be altered upon agreement of both parties and Patchworks are typically also able to support Bank Transfers and Credit Card payment, if required. Patchworks will be entitled to charge interest on all outstanding sums owed by you to Patchworks.

Any Subscription fees below £2,000 (excluding VAT) a month must be paid by GoCardless or Credit Card, unless both parties agree in advance to Bank Transfer.

Payment Information: Customer will keep its contact information, billing information and direct debit / credit card / bank transfer details (where applicable) up to date. Changes may be made by emailing accounts@patchworks.co.uk. All payment obligations are non-cancelable and all amounts paid are non-refundable, except as specifically provided for in this Agreement. All fees are due and payable in advance throughout the Subscription Term.

5.2. Late Fees

If any amounts invoiced hereunder are not received by Patchworks by the applicable due date, then such amounts shall accrue interest at the rate of 3% + Bank of England Base rate on the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, from the date such payment was due until the date paid.

5.3. Taxes

Sales Tax: All fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Service and performance of associated Services. You shall have no liability for any taxes based upon our gross revenues or net income. If you are located in the European Union, all fees are exclusive of any VAT and you represent that you are registered for VAT purposes in your member state. At our request, you will provide us with the VAT registration number under which you are registered in your member state. If you do not provide us with a VAT registration number prior to your transaction being processed, we will not issue refunds or credits for any VAT that was charged. If you are subject to GST, all fees are exclusive of GST.

Withholding Tax: If you are required to deduct or withhold tax from payment of your Patchworks invoice, you may deduct this amount from the applicable Subscription Fee due to the extent it is due and payable as assessed withholding tax required under laws that apply to you (the “Deduction Amount”). You will not be required to repay the Deduction Amount to us, provided that you present us with a valid tax receipt verifying payment of the Deduction Amount to the relevant tax authority within ninety (90) days from the date of the invoice. If you do not provide this tax receipt within the specified time period, then all fees, inclusive of the Deduction Amount, will be immediately due and payable, and failure to pay these fees may result in your account being suspended or terminated for non-payment.

6. Security and Data

6.1. Security

Patchworks will use commercially reasonable efforts to prevent any unauthorized use, access, processing, destruction, loss or disclosure of any Customer Materials stored or processed by the Patchworks Services. In the case of a confirmed unauthorized use, access, processing, destruction, loss or disclosure of any such Customer Materials by a third party (a “Security Incident”), Patchworks will notify Customer after Patchworks becomes aware of the Security Incident.

6.2. Restrictions on Certain Types of Data

Patchworks will not be liable to Customer or Customer’s end users for the processing via, or submission to, the Patchworks Services any Customer Materials that include any: (a) “personal health information,” as defined under the United States of America Health Insurance Portability and Accountability Act; (b) government issued identification numbers, including Social Security numbers, driver’s license numbers and other state or national issued identification numbers; (c) financial account information, including bank account numbers; (d) payment card data, including credit card or debit card numbers as defined by Payment Card Industry (PCI) Data Security Standard (DSS); (e) biometric information, such as fingerprints or voiceprints; or (f) “sensitive” personal data, as defined under the applicable General Data Protection Regulation, about residents of Switzerland and any member country of the European Union or the United Kingdom, including racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or health-related data, sexual life, or sexual orientation; of (g) any illegal data including illicit, pornographic, child, domestic abuse data or any other illegal data not explicitly listed here.

The Customer will fully indemnify Patchworks for any processing of the data detailed in 6.2 and should be aware that Patchworks will reserve the right to immediately terminate services without refund for any illegal use of the Patchworks Services.

7. Confidentiality

Neither party shall use any confidential information of the other party except as necessary to exercise its rights or perform its obligations under this Agreement or as expressly authorized in writing by the other party. Each party shall use the same degree of care to protect the other party’s confidential information as it uses to protect its own confidential information of like nature. Neither party shall disclose the other party’s confidential information to any person or entity other than its officers, employees, service partners, customers, consultants and legal advisors who need access to such confidential information in order to effect the intent of the Agreement and who have entered into written confidentiality agreements with it at least as restrictive as those in this Section. Upon any termination of this Agreement, the receiving party will promptly return to the disclosing party or destroy, at the disclosing party’s option, all of the disclosing party’s confidential information.

Injunctive Relief: Each party acknowledges that due to the unique nature of the other party’s confidential information, the disclosing party may not have an adequate remedy in money or damages if any unauthorized use or disclosure of its confidential information occurs or is threatened. In addition to any other remedies that may be available in law, in equity or otherwise, the disclosing party shall be entitled to seek injunctive relief to prevent such unauthorized use or disclosure.

Other Exceptions: Notwithstanding the foregoing provisions in this Section, the parties may disclose this Agreement: (i) as otherwise required by law or the rules of any stock exchange or over-the-counter trading system provided that reasonable measures are used to preserve the confidentiality of the Agreement; (ii) in confidence to legal counsel; (iii) in connection with the requirements of a public offering or securities filing provided reasonable measures are used to obtain confidential treatment for the proposed disclosure, to the extent such treatment is available; (iv) in connection with the enforcement of this Agreement or any rights under this Agreement, provided that reasonable measures are used to preserve the confidentiality of the Agreement; (v) in confidence, to auditors, accountants and their advisors; and (vi) in confidence, in connection with a change of control or potential change of control of a party or an Affiliate of a party, provided that reasonable measures are used to preserve the confidentiality of the Agreement. For any legally compelled disclosure or disclosure pursuant to a court, regulatory, or securities filing, the parties shall reasonably cooperate to limit disclosure of this Agreement.

8. Data Protection

Each party shall at all times during the term of this Agreement comply with all applicable legislation pertaining to data protection, data privacy, data retention and/or data security (including the EU/UK GDPR and the California Consumer Privacy Act) and all associated codes of practice and other guidance issues by any applicable data protection authority (“Data Protection Legislation”). The EU/UK GDPR means (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (the “EUGDPR”); (ii) the EU GDPR as saved into United Kingdom law by virtue of section 3 of the United Kingdom's European Union (Withdrawal) Act 2018 (the “UK GDPR”); (iii) the EU e-Privacy Directive (Directive 2002/58/EC); and (iv) any and all applicable national data protection laws made under, pursuant to or that apply in conjunction with any of (i), (ii) or (iii); in each case as may be amended or superseded from time to time. To the extent applicable under the Data Protection Legislation, each party will obtain and maintain all appropriate consents, registrations required in order to allow that party to perform its obligations under this Agreement.

9. Representations, Warranties and Remedies

Patchworks Warranties: Patchworks represents and warrants to Customer that during the term it will provide the services including the support services in a manner consistent with this agreement. Patchworks does not warrant that Customer’s use of the services will be error-free or uninterrupted.

If Patchworks breaches the Patchworks warranties provided above, its sole liability and Customer’s exclusive remedy is for Patchworks to correct or re-perform any defective Patchworks Service at no additional cost to Customer. If Patchworks is not able to correct or re-perform in a reasonable period of time as agreed between Patchworks and the Customer, then the Customer may notify Patchworks of its intent to terminate the affected Patchworks Services. Upon receipt of such notice, Patchworks will refund of the unearned portion of any unearned Fees prepaid for these specific Patchwork Services.

Customer Warranties: Customer represents and warrants that: Customer has the legal power to enter into this agreement. Customer shall be responsible for the content and the operation of and transactions processed through the websites. Patchworks shall not be liable to Customer, any user or any third party for any use of or inaccuracy in any content or for any transactions processed through the websites.

Disclaimer: Except as specifically set out in this section the Patchwork systems and service is provided “as is”, without any representations and/or warranties and or conditions of any kind. Patchworks and its licensors and/or suppliers make no other representations and give no other warranties or conditions, express, implied, statutory, or otherwise regarding the service provided under this Agreement and Patchworks specifically disclaims any and all statutory representations, warranties and/or conditions against non-infringement and any and all implied representations, warranties and/or conditions of merchantability, merchantable quality, durability, title and fitness for a particular purpose to the maximum extent permitted by applicable law.

10. Indemnification Obligations

10.1. By Patchworks

Patchworks will defend, indemnify and hold harmless Customer and its directors, officers, End Users. Employees and agents (collectively, the “Customer Indemnitees”) from and against any and all third party claims, suits, actions or proceedings and any related damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs and expenses (including reasonable attorneys’ fees) alleging (i) that the Patchworks Services, when used as permitted under this Agreement, infringe any Intellectual Property Rights of any third party; and/or (ii) breach applicable law by Patchworks in the performance of this Agreement. In the event of a claim pursuant to this Section 10.1(i) Patchworks will, at its option and expense: (a) obtain for Customer the right to continue to use the Patchworks Services in accordance with this Agreement; (b) substitute the allegedly infringing component for an equivalent non-infringing component; or (c) modify the Patchworks Services to make them non-infringing. If (a), (b), or (c) is not obtainable on commercially reasonable terms, Patchworks may, upon notice to Customer, terminate this Agreement, and refund the unearned portion of any Fees previously paid to Patchworks. Patchworks indemnification obligations do not extend to claims arising from or relating to: (i) any combination of the Patchworks Services (or any portion thereof) by any Customer Indemnitee with any equipment, software, data or any other materials where the infringement would not have occurred but for such combination; (ii) any modification to the Patchworks Services by any Customer Indemnitees where the infringement would not have occurred but for such modification; (iii) the use of the Patchworks Services by any Customer Indemnitee in a manner contrary to the terms of this Agreement where the infringement would not have occurred but for such use; or (iv) the continued use of the Patchworks Services after Patchworks has provided substantially equivalent non-infringing software or service. The indemnity provided in this Section 10.1 and the foregoing remedies constitute Patchworks sole liability and Customer’s exclusive remedy in the event of a claim pursuant to this Section 10.1.

10.2. Customer Indemnity

Customer will defend, indemnify and hold harmless Patchworks and its directors, officers, employees and agents (collectively, the “Patchworks Indemnitees”) from and against any third party claims and indemnify Patchworks Indemnitees from any related damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs and expenses (including, but not limited to, reasonable attorneys’ fees, costs, penalties, interest and disbursements) arising out of, based on or related to (a) Customer’s use of the Patchworks Services; and/or (b) any claim that the Customer Materials infringes any Intellectual Property Rights of any third party; and/or (c) the gross negligence or wilful misconduct of Customer.

10.3. Process

The indemnifying party’s indemnification obligations under this Section 10 are conditioned upon the indemnified party: (a) giving prompt written notice of the claim to the indemnifying party once the indemnified party becomes aware of the claim (provided that failure to provide prompt written notice to the indemnifying party shall not alleviate an indemnifying party’s obligations under Section 10 to the extent any associated delay does not materially prejudice or impair the defense of the related claims); (b) granting the indemnifying party sole control of the defense (including granting the indemnifying party the right to select and use counsel of its own choosing) and settlement of the claim; and (c) providing reasonable cooperation to the indemnifying party and, at the indemnifying party’s request and expense, assistance in the defense or settlement of the claim. Notwithstanding the foregoing, the indemnifying party may not enter into a settlement of a claim that involves a remedy other than the payment of money by the indemnified party (which amounts must be subject to indemnification by the indemnifying party) without the indemnified party’s written consent.

11. Limitation of Liability

11.1. In no event shall Patchworks be liable to the Customer for any lost profits or for any incidental, punitive, indirect, special or consequential damages (including, without limitation, damages for loss of business, loss of profits, business interruption, loss of data, lost savings or other similar pecuniary loss), however caused and under any theory of liability (including negligence) and whether or not Patchworks has been advised of the possibility of such damage.

11.2. In no event shall Patchworks total aggregate liability for damages howsoever arising out of or related to this Agreement exceed the Subscription Licence fees paid by Customer in the twelve (12) months prior to the date on which the claim arose.

12. General

12.1. Relationship of Parties: The parties are independent contractors. Neither party shall be deemed to be an employee, agent, partner, joint venturer or legal representative of the other for any purpose and neither shall have any right, power or authority to create any obligation or responsibility on behalf of the other. Any use of the term “partner” or “partnering” or similar terminology (except as used in the immediately preceding sentence of this Section) does not mean or refer to a legal partnership, but instead means or refers to a co-operative business or contractual relationship.

12.2. Non-Solicitation: Patchworks and the Customer mutually agree that during the term of this Agreement and for one year after the date of completion of the Agreement, for any reason whatsoever, not to solicit, induce or engage directly or indirectly any person who was introduced by either Party, or who at such time was in the employment of either party or any of its subsidiaries, to leave their respective company.

A fee to the value equivalent to 12 x annual subscription will apply to the Customer should it hire any Patchworks staff to directly or indirectly work for it or a related entity.

12.3. Marketing & PR: The Customer agrees to Patchworks issuing the following marketing/PR materials

An announcement email, blog or press release of the launch of the project
A press release, email or blog following the project ‘go live’
A case study about the project, three months after successful launch.

12.4. Assignment: Customer may not assign this agreement without the prior written consent of patchworks. Patchworks may assign this Agreement at any time.

12.5. Choice of Law: This Agreement shall be governed by and interpreted in accordance with the laws of United Kingdom and the parties irrevocably attorn to the jurisdiction of the courts of the United Kingdom with respect to any dispute or claim arising out of or in connection with this Agreement.

12.6. Compliance with Laws: Each party agrees to fully comply with all export, re-export and import restrictions and regulations of all agencies and/or authorities of any applicable countries.

12.7. Severability: If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of this Agreement shall remain in full force and effect.

12.8. Force Majeure: Except for obligations to pay any fees under this Agreement, neither party shall be deemed to be in breach of this Agreement for any failure or delay in performance caused by reasons beyond its reasonable control, including but not limited to acts of God, earthquakes, wars, terrorism, communication failures, strikes (other than strikes at such party’s facility or involving such party). If either party’s performance is prevented by a force majeure event for a period of more than thirty (30) calendar days, the other party may terminate this Agreement without further obligation or liability, subject to any payment amounts due and payable immediately prior to the commencement of such force majeure event.

13. Term & Termination

Term: Unless terminated earlier pursuant to the terms and conditions of this Agreement, this Agreement shall commence on the Effective Date and shall remain in force for an initial term of one (1) year (the “Initial Term”). Following the Initial Term, the Agreement shall automatically renew for a further one (1) year ( the “Renewal Term”) and the Customer may terminate this Agreement at any time during any Renewal Term upon ninety (90) days written notice to Patchworks.

Termination: Either party may terminate this Agreement with written notice if the other party: (i) assigns or attempts to assign this Agreement to a third-party; (ii) fails to correct a material breach of its obligations under this Agreement within thirty (30) days after receipt by such other party of written notification from the notifying party of such material breach; (iii) ceases to carry on business as a going concern; or (iv) files a bankruptcy petition or has such a petition filed involuntarily against it, becomes insolvent, makes an assignment for the benefit of creditors, consents to the appointment of a trustee, or if bankruptcy reorganization or insolvency proceedings are instituted by or against the other party.