Become a Patchworks Partner
Patchworks Connect
YOUR TRIBE, YOUR TECH, YOUR FUTURE
Presented by: Patchworks
Date: Thursday 3rd October 2024
Venue: Bikeshed, 384 Old Street, London EC1V 9LT
Welcome to Connect. A chance to develop new connections in an inspiring venue with our tribe of customers, partners, technology experts and enthusiasts. In a world where SaaS is even more fragmented, "switched-out" more often and with greater focus on ROI each time, we want to focus our agenda on some of the "of the moment" issues facing brand owners and retailers running digital businesses.
Join us for an unforgettable day as we bring you an exhilarating lineup of sessions. Engage in dynamic keynotes, interactive Q&A sessions, thought-provoking panels, hands-on workshops, and so much more. Don’t miss this chance to connect, learn, and be inspired!
About the event
Dive into pressing topics such as:
- The "Lean" Tech Stack: Has your stack become bloated? Discover strategies to streamline it and drive your margins simultaneously
- The Pain of Poor Integration: Examine the consequences of lazy integration and identify who holds accountability.
- Synergy in a Composed Stack: Is your composed stack ever going to be more effective and efficient as the old world?
- Trading a Composed Tech Stack: Explore data centralisation and the ease of managing a fragmented digital stack.
- Middleware - Build or Rent?: Is building your own just ego? OR - is it your own IP?
- Growth in a Fragmented Tech World: Navigate growth challenges in an increasingly fragmented technology scape.
Why join this event?
At Patchworks we are fully committed to the ecosystem. In the new world customers, vendors and agencies win and lose together - we’re on the team.
-
1
Connect
with a diverse tribe of thought leaders, industry peers and technical experts. Connections are our super-power. -
2
Learn
alongside authentic speakers, visionary experts doing the job and technology experts as they share best practices for success. -
3
Explore
plenty of networking opportunities, workshop sessions, Patchworks partners offerings and an unmatched vibe.
Speakers confirmed for 2024
We're delighted to introduce the fantastic guest speakers who will be participating in our keynotes, panels, fireside chats, and workshops, all led by industry heavyweights!
Leon will share insights on leveraging technology for business growth and efficiency, drawing from his extensive experience in driving digital transformation and innovation.
Leon Shepherd
CIO/CTO at Castore
Specialising in system integrations and skilled in managing end-to-end ecommerce infrastructure, Luke has driven process improvements with a focus on automation and will share his experience gained over the years.
Luke Lennon
Tech Operations Analyst at Castore
Navid is a seasoned expert in implementing cutting-edge tech solutions to enhance business operations and will share his insights on leveraging tech for competitive advantage.
Navid Jilow
Director of Technology at Belstaff
Expert in driving customer acquisition and brand growth, Jake will share his strategies for successful growth marketing, offering valuable insights into customer engagement and brand expansion.
Jake Newbould
Growth Marketing Director at Sarah Raven
Technology Director Carole has extensive experience aligning technology strategy with business vision. Focused on innovation and execution, she expertly drives growth and brand recognition. Carole will share her insights this October.
Carole Kingsbury
Chief Technology Officer at C&C
Boasting over 20 years of experience in information technology and passionate about driving digital transformation, process optimisation and automation to enhance business performance and will be sharing his insights this October.
Nick Owen
Chief Technology Officer at OKA
Iestyn has over 20 years of agency and start-up experience. Before joining blubolt, Iestyn was Managing Director of Southeast Asia at Overdose, working with brands such as Bata, Crate & Barrel, Moet Hennessy, Specialized and Samsung. Prior to Overdose, Iestyn served in various leadership roles with Unlimited Group, Isobar, R/GA and The Mission Group in London and Singapore, working with clients such as Unilever, Nike, Netflix, Uber, Guinness, Virgin, O2 and Diageo.
Iestyn Keyes
CEO at blubolt
Matt is an accomplished and versatile professional with over 16 years of experience in various fields, ranging from eCommerce to finance. Currently, Matt is the eCommerce and Marketplace Manager at Green People, a leading natural and organic beauty brand, where he spearheads the company's online growth and expansion across Europe and beyond.
Matt Burgess
Ecommerce and Marketplace Manager at Green People
After three years as a Consultant at Monitor-Deloitte, Fer embarked on the journey of working in the Growth teams of various startups. With entrepreneurship deeply rooted in his family, he decided to start his own venture—a project aimed at transforming the returns experience for both brands and customers. His vision was to create a transparent and honest process, turning returns and exchanges into opportunities for merchants. This vision led to the founding of Reveni.
Fer Pedraz
Co-Founder and CEO at Reveni
Meriel Neighbour leads digital product delivery and transformation at Clarks, overseeing complex integrations across their digital ecosystem. At Patchworks Connect, she will share insights on overcoming "integration horrors"—from common pitfalls to practical strategies for seamless digital transformation.
Meriel Neighbour
Head of Digital Product Delivery & Transformation at Clarks
As Solution Architect at Castore, Martin Tonge specialises in navigating the complexities of high-performance ecommerce systems. At Patchworks Connect, he'll explore how to simplify ultra-complex ecommerce landscapes, sharing strategies for streamlining processes and enhancing operational efficiency.
Martin Tonge
Solution Architect at Castore
As Head of Customer Care at ME+EM Ltd, Rosie leads a dedicated team committed to delivering exceptional service support and styling advice to their valued customers. At ME+EM, a renowned luxury, women's fashion brand, she focuses on customer satisfaction and operational efficiency, leveraging data-driven insights to remove pain points and drive initiatives that enhance the customer experience and build lasting relationships. She is dedicated to ensuring that every interaction with ME+EM reflects the brand's commitment to quality and excellence
Rosie Duffy
Head of Customer Care at ME + EM
Agenda
Time |
ARCH 4: Main Stage |
ARCH 3: Workshop / Networking |
|---|---|---|
|
09:45
|
Registration & Networking Breakfast | |
|
10:20
|
Welcome AddressWith Jim Herbert, CEO at Patchworks | |
|
10:40
|
Belstaff: A Truly Modern TransformationOpening Keynote: Navid Jilow, Director of Technology, Belstaff | |
|
11:00
|
The Shifting Sands of Growth: Opportunities and ChallengesFireside Chat & Q&A with Jake Newbould, Growth Marketing Director, Sarah Raven Moderated by Pete Robertshaw, Head of eCommerce Consultancy at Space48 | |
|
11:20
|
Break |
Break |
|
11:45
|
Beyond the Checkout: The Power of Post-Purchase CareModerator: Fernando Pedraz, Co-Founder & CEO, Reveni | |
|
12:10
|
Integration Horrors: How to Face Up To and Avoid the FearPanel Session with Nick Owen, Chief Technology Officer at OKA Carole Kingsbury,Chief Technology Officer, C&C Group Meriel Neighbour Head of Digital Product Delivery & Transformation, Clarks Moderated by Dave Wileman, VP of Sales and Partnerships at Patchworks |
Workshop 1: The Time to Value Debate (TTV)Workshop discussion sponsored by Bigcommerce, moderated by Sara Russell, Marketing Director, 5874 Commerce |
|
12:45
|
The rise of the LockerNeil Kuschel, CEO, InPost | |
|
13:00
|
Lunch Break |
Lunch Break |
|
13:50
|
What Clients Really Need From Their Agency PartnersSpotlight Session Moderator: Iestyn Keyes, CEO, blubolt | |
|
14:05
|
The Changing Nature of the EcosystemModerator: James O'Hare, Managing Director, Sitoo Zoe Pedersen, General Manager, Limesharp Seth Bindernagel, Vice President Marketing, Commerce Layer |
Workshop 2: The Truth & Lies About LowcodeModerated by Jamie Hancox, Founder, Commerce Futures |
|
14:55
|
Break |
Break |
|
15:20
|
The Castore Story: The Unique Technology Operating Model at Castore Explored and ExplainedPanel Session Moderator: Jim Herbert, CEO at Patchworks Leon Shepherd, CTO, Castore Luke Lennon, Tech Operations Analyst, Castore Martin Tonge, Solution Architect, Castore |
Workshop 3: The Future of the Partner EcosystemWorkshop session moderated by Sara Russell, Marketing Director, 5874 Commerce |
|
16:05
|
Final RemarksJim Herbert, CEO, Patchworks | |
|
16:25
|
Drinks & Networking |
Drinks & Networking |
|
20:00
|
Event Closes |
Venue Details
Nestled in the heart of London, Bikeshed is a unique and versatile venue perfect for industry leaders to learn, network, and unwind. Renowned for its industrial-chic ambiance, the space offers an engaging and dynamic environment that fosters creativity, collaboration, and learning opportunities.